Continue Inkjet Code Printer/Carton Box Date Coding Machine/Batch Numbering Machine for Serial Number/Production Date/Expiry Date
Applications
CIJ inkjet printer is famous for its low price and high-tolerance on all kinds of materials. Compared to laser marking machine, it can print both on metal and non-metal materials. Even if you have several kinds of materials, one set of cij inkjet printer is enough to satisfy you.
Technical Parameters
Advantages in Details
Trusty Industrial AI Co.,Ltd only provides cij inkjet printers with stable performance for our clients. All the printers are easy to maintain and operate because of perfect printhead, precise ink route and circuit system as well as specially researched ink. Thus, our clients do not need to take a large amount of time to clean the blocked printhead every day or worry about the frequent printer faults.
Products Features
FAQ
Q1.: What's the package?
A: We have 3 layers package. For the outside, we pack with wooden case.
In the middle, machine is covered by foam, to protect the machine from shaking.
For the inside, the machine is covered by thickening plastic bag for waterproof.
Q2.: Will the package damage during transportation?
A: Our package is designed to avoid all the damage factors and make it to be safe. Moreover, our shipping agents have send our machines by air or sea to over 100 countries so they have full experienced in safe transportation. Therefore, please don't worry and you will receive the parcel in good condition.
Q3.: How to fix and run the machine?
A: Our engineer has well debugged and installed the machine before shipping. For some small parts installation, we will send unpacking video in details, user's manual along with the machine. 90% customers can learn by themselves.
Q4.: How can I do if the machine goes wrong?
A: If meet such problems, please contact us asap and do not try to fix the machine by yourself or someone else. We will response within 24 hours as quick as we can to solve it for you.
Normally one engineer and one sales person as well as you to organize a group to solve the problem together online first. If can not solve it yet, we can arrange door to door service.
Q5: How can I know your machine is suitable for my products?
A: You can tell us the package, printing contents and running speed of your product, we will print the sample on machine and show you the effects as your options.
Q6: How long is your delivery time?
A: Within 7 days after payment received. You see, we need to debug for 7days to ensure that the printer is well working before delivery.
Q7: How to receive my order? Is it safe during shipping?
A: For the items you purchased, we will arrange shipping by sea or international express delivery to ship and usually the carriers are DHL, FedEx, TNT, and UPS. It shall be quite safe during shipping by sea or air. Additionally, we will purchase insurance as a guarantee for your order.
Q7: How to obtain the tracking number of shipments? And how to contact the carrier (express delivery company)?
A: We will send you the Bill of Lading or tracking number after shipping your items and keep in touch with you and assist in you for both customs clearance and machine installing before the printer works well in your site.
Q8: What is Warranty Policy?
A: We provide 1 year warranty. if any part is faulty, our company will give you replacing parts for free and help you change the faulty parts. When the warranty is expired, our company will still give you technician support for free. The only difference is that the replacing part is no longer free. Therefore, we provide lifelong after sale service to you as long as you are using our printer.
Our Services
- 1 year guarantee for main parts in the machine.
- Technical support by email, call, video meeting.
- 24-Hour Phone Service Program
Contact Way
Contact Person:Amy
Mobile: +86 15802789877